PRIVACY POLICY

KCX LABEL PRIVACY POLICY

This privacy policy sets out the basis on which any information (which may include personal data, as defined in data protection law) we collect from you, or that you provide to us, through this website, application or service (the “Site”) will be processed by us. Please read the following carefully to understand our practices regarding your information and how we will treat it.

WHO WE ARE

Welcome to www.kcxlabel.com (the “Site”). The Site is operated by KCX Label Limited, Company Number 14258833, located at 153 Dukes Road, London WS0SL.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

KCX LABEL LIMITED, 153 Dukes Road, London WS0SL

📧 Email: support@kcxlabel.com

📞 Phone: +44 (0) 20 8058 9392

PRIVACY POLICY

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of applicable UK data protection law, we are registered as a data controller and will process any personal information we collect about you in accordance with such laws.

This policy applies to you whether you use the Site as a visitor, artist, industry professional, or label partner. If you do not agree with this policy, please do not use the Site. We reserve the right to update this policy and will notify you via the homepage or email where appropriate.

INFORMATION WE MAY NEED TO COLLECT ON YOU

We may collect and process the following data:

  • Information provided by filling in forms on our Site (e.g., artist submissions, demo uploads, press/media inquiries, newsletter sign-ups)

  • Information from correspondence if you contact us

  • Survey responses used for internal research

  • Details of transactions or licensing agreements made via the Site

  • Records of site visits including IP addresses, browser type, and referral links

  • Usage data collected through cookies

IP ADDRESSES AND COOKIES

We may collect information about your device, including IP address, browser type, operating system, and general usage data. This is statistical and does not individually identify users.

We use cookies to understand how visitors use our Site and to offer an improved user experience. Cookies may be necessary for the Site to operate and, in some cases, will require your consent. Continued use of the Site indicates your agreement to our cookie usage. You may disable cookies in your browser settings.

WHERE WE STORE YOUR PERSONAL DATA

The data we collect may be transferred and stored outside the EEA. By submitting your personal data, you agree to this transfer and processing. We will take steps to ensure your data is handled securely and in accordance with this policy.

All personal data is stored securely. Any financial transactions are encrypted using SSL technology. You are responsible for safeguarding any passwords you use to access areas of the Site.

USES MADE OF THE INFORMATION

We use the data held about you to:

  • Provide you with services and respond to inquiries or demo submissions

  • Carry out our obligations from contracts (e.g., artist deals, publishing, sync)

  • Send updates, newsletters, or marketing materials (where consented)

  • Notify you about changes or opportunities related to KCX LABEL

  • Understand audience trends and improve our services

If you are an existing client, we may contact you with relevant information about similar services. If you are a new visitor, we will only contact you electronically if you have consented.

You may withdraw consent to marketing communications at any time by selecting the “unsubscribe” option in our messages.

We may share aggregated, anonymised data with our partners for research or audience insights but will not disclose personally identifiable information to third parties for advertising without your explicit permission.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal data:

  • To members of our wider KCX Group (e.g., KCX Studios, KCX Sounds)

  • To third parties in the event of a merger, sale, or business restructure

  • If required by law, regulation, or to enforce our site’s terms of use

  • To protect the rights or safety of KCX LABEL, our users, or others

YOUR RIGHTS

You have the right to:

  • Access the personal data we hold on you

  • Request correction or deletion of your data

  • Object to processing for direct marketing

  • Withdraw consent at any time

You can exercise these rights by contacting us at support@kcxlabel.com or at the postal address listed above.

ACCESS TO INFORMATION

In accordance with applicable UK data protection laws, you have the right to request a copy of the data we hold about you. Any such request may be subject to a small administrative fee.

CHILDREN

This Site is not intended for children. We do not knowingly collect personal data from individuals under the age of 13 without parental consent.

CHANGES TO OUR PRIVACY POLICY

Any future changes will be posted on this page. Where appropriate, we may notify you by email or via the Site. Please check back periodically for updates.

EU USERS & INTERNATIONAL TRANSFERS

If you are located in the EEA, your data may be processed outside the EEA. We ensure any such transfers are subject to appropriate safeguards (e.g., standard contractual clauses approved by the European Commission).

FURTHER INFORMATION

For more on cookies: www.allaboutcookies.org

For ad preferences: www.youronlinechoices.eu